TransChicago Truck Group

Parts Counter Representative

Gary, IN - Full Time

At TransChicago Truck Group, we keep the trucks and people that power our economy rolling. We’re a full-service commercial truck dealership representing Freightliner and Western Star by providing sales, service, and parts for the trucks that keep goods on the road. We’re a family-owned, fast-growing dealership group that values curiosity, teamwork, and growth. If you’re the kind of person who likes to learn by doing and see the impact of your work every day, you’ve found the right spot.

We're looking for a Parts Counter Representative to join our Gary dealership team.  This person will be responsible for assisting customers with identifying, locating, and purchasing truck parts and accessories. The ideal candidate has experience in parts sales (preferably in a truck or heavy-duty environment), strong communication skills, and a commitment to delivering excellent service.  

We're hiring for the following shifts:
  • Monday-Friday: 10:30a-7p or 1:30p-10p
  • Tuesday-Saturday: Tu-Fr 9:30a-6p, Sat 7:30a-4p

Essential Functions & Responsibilities:
  • Assist walk-in customers, service technicians, and phone inquiries with parts identification and sales
  • Look up parts using electronic catalogs and inventory management systems
  • Process customer orders, returns, and warranty claims accurately
  • Maintain knowledge of OEM and aftermarket parts, including heavy-duty truck systems
  • Track special orders and notify customers or technicians when parts arrive
  • Restock shelves as needed to maintain a clean, organized parts department
  • Generate invoices and receive payments, as needed
  • Stay up-to-date on new product lines, recalls, and manufacturer bulletins through supplied training platforms
  • All other duties as assigned
Education and/or Required Experience:
  • High school diploma, GED, or equivalent required
  • 1-3 years of experience in parts sales, preferably in a truck, automotive, or heavy equipment dealership
  • Familiarity with truck brands (e.g., Freightliner, Kenworth, Peterbilt, etc.) and associated parts a plus
  • Basic mechanical knowledge and ability to identify parts and components
  • Proficiency with computer systems and parts lookup software (e.g., CDK, Procede, or similar)
  • Strong organizational and communication skills
  • Ability to work in a fast-paced environment and handle multiple priorities

TransChicago Truck Group is committed to a diverse and inclusive workplace. TransChicago is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

 
Apply: Parts Counter Representative
* Required fields
First name*
Last name*
Email address*
Location
Phone number*
Resume*

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or paste resume

Paste your resume here or attach resume file

Desired salary
I authorize TransChicago Truck Group and its representatives to contact my references, for the purpose of verification of the information I have supplied, and I release TransChicago Truck Group from any liability associated with making this request and my current or prior employers from any liability resulting from the information released.

I understand that I may be subject to a pre-employment drug test and/or physical exam after receiving a conditional offer of employment. I also understand that I may be subject to a pre-employment background check, after receiving a conditional offer of employment, to investigate my criminal background and other matters related to my suitability for employment. I consent to the release of the results of any such tests to TransChicago Truck Group or its designee. I release TransChicago Truck Group and its designee from any and all liability and damages which may result or arise from any drug test, physical examination, and background check, or the provision of information in connection with such a drug test, physical exam or background check.*
I am fully aware and understand that, if hired, unless my employment is governed by a Collective Bargaining Agreement, my employment: (i) is terminable at-will and is not for a definite period, and any compensation or benefits provided are not for a definite period at any stated amount and may be modified or terminated by the Company at any time; and (ii) may be terminated by TransChicago Truck Group or by me, at any time, with or without cause, and with or without notice. I further understand that no representative or agent of TransChicago Truck Group other than the President of TransChicago Truck Group has the authority to enter into an agreement for employment for any specified period of time or to make any change in any policy, procedure, benefit or other terms or conditions of employment, and that any such agreement or changes must be in writing, in a document signed by the President of the Company.*
I understand that employment with TransChicago Truck Group is also contingent on my providing sufficient documentation necessary to establish my identity and eligibility to work in the United States.

If employed, I understand that as a condition of employment, I may be required to sign a non-solicitation, non-disclosure, and/or other similar agreements. I also agree to notify TransChicago Truck Group during the pre-employment process of any non-compete, non-solicitation, non-disclosure, and/or other similar agreements that I may have already signed with current and former employers.

By checking these boxes and submitting my application, I attest that the information given by me on this application and during the interview process is true and complete in all respects, and I agree that if the information is found to be false, misleading, incomplete, or unsatisfactory in any respect (as determined by TransChicago Truck Group in its sole judgment), at any time, I will be disqualified from consideration for employment or subject to immediate dismissal if discovered after I am hired.*
The following questions are entirely optional.
To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Gender
Race/Ethnicity
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status
I IDENTIFY AS ONE OR MORE OF THE CLASSIFICATIONS OF PROTECTED VETERAN LISTED ABOVE
I AM NOT A PROTECTED VETERAN
I DON’T WISH TO ANSWER
Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 07/31/2029
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:
YES, I HAVE A DISABILITY, OR HAVE HAD ONE IN THE PAST
NO, I DO NOT HAVE A DISABILITY AND HAVE NOT HAD ONE IN THE PAST
I DO NOT WANT TO ANSWER

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Name Date