Truck and Trailer Store Manager

Elmhurst, IL

Full Time

Experienced

TransChicago Truck Group is a leader in truck and truck related products and services. Our mission is to continually seek better ways of doing business. To differentiate ourselves from our competitors. All our activities are structured to recognize and exceed the expectations of our customers.

What you will be doing
The Truck and Trailer Store Manager oversees daily operations of a truck parts retail store and warehouse. Your primary responsibilities will include managing inventory, supervising staff, ensuring customer satisfaction, and maintaining a safe and organized work environment. You will be responsible for maximizing sales and profitability while delivering exceptional service to customers.

Responsibilities:

Inventory Management:
- Maintain accurate inventory records of truck parts and accessories.
- Monitor stock levels and reorder merchandise as needed to prevent stockouts.
- Ensure Cycle Counting processes are followed to identify discrepancies and ensure accuracy.
Warehouse Operations:
- Oversee the receiving, storage, and distribution of truck parts within the warehouse.
- Ensure proper handling and storage of merchandise to prevent damage or loss.
- Monitor and manage delivery operations for both customer deliveries and inter-store shuttles.
Sales and Customer Service:
- Provide excellent customer service by assisting customers with product inquiries, recommendations, and purchases.
- Train and mentor staff on effective sales techniques and customer engagement strategies.
- Resolve customer complaints or issues in a timely and professional manner.
Staff Management:
- Recruit, hire, and train warehouse, delivery, and front counter staff.
- Schedule shifts and assign duties to ensure adequate staffing levels at all times.
- Conduct performance evaluations and provide feedback to employees to foster growth and development.
Safety and Compliance:
- Enforce safety protocols and procedures to create a secure work environment for employees and customers.
- Ensure compliance with all relevant regulations, including OSHA and DOT standards.
- Implement measures to minimize the risk of workplace accidents and injuries.
Financial Management:
- Monitor sales performance and analyze key performance indicators (KPIs) to identify areas for improvement.
- Develop and implement strategies to increase sales and profitability.
- Manage and control expenses related to inventory, staffing, and facility maintenance.

Required Knowledge, Skills & Abilities:

Bachelor's degree in business administration, logistics, or a related field (preferred).
Proven experience in retail management, preferably in the automotive or truck parts industry.
Strong leadership and interpersonal skills with the ability to motivate and manage a diverse team.
Excellent organizational and multitasking abilities to handle various responsibilities effectively.
Proficiency in inventory management software and Microsoft Office Suite.
Knowledge of truck parts and accessories, including familiarity with different makes and models.
Understanding of warehouse operations, including receiving, storage, and distribution processes.
Ability to work in a fast-paced environment and adapt to changing priorities.

Compensation & Benefits:

Compensation: $70,000-$80,000. Compensation will be determined based on experience, competencies, certifications, and education.
Benefits:
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Life and AD&D Insurance
- Disability Insurance
- Flexible Spending Account (FSA)
- 401(k) with company match
- Paid Time Off (PTO)
- Paid Sick Time
- Paid Holidays
- Additional voluntary benefits: We also offer a variety of other benefits including an Employee Assistance Program (EAP), Accident Coverage, Critical Illness, Cancer Insurance, Pet Insurance, and Identity Theft Insurance

TransChicago Truck Group is committed to a diverse and inclusive workplace. TransChicago is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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